Extended Service Contracts play an important role in protecting your relationship with your valued customers. Service contracts represent a significant value to consumers by protecting them against potential repair expenses and future inflation in parts and labor.
A proper Extended Service Contract should cover the following points:
A proper Extended Service Contract should cover the following points:
- A+ rated, fully insured carrier
- Comprehensive exclusionary coverage
- TruTerm & mileage on used vehicles
- On-line contract registration/cancellation process
- Accelerator® on-line rating system
- On-line cancel quotes & contract review
- Certified and limited warranty options
- Straightforward, “no-hassle” contract language and claims service
- Sign & drive service for traveling customers
- Short phone “hold times” for claims authorization
- DMS integrated menu selling software
- Superior customer service